If something’s not going the way you think it should be, please talk to us by calling 0800 342 500 or using our contact page to get in touch. We’ll delve into the matter for you, and work hard to find a solution.
Thorn Finance is a registered financial services provider. Our details are:
Limelight Financial Services Limited
It’s reassuring to know we’re members of an independent dispute resolution scheme. This is a free service for customers that’s designed to help resolve complaints against financial service providers. So, if you’re not happy with how we’ve dealt with a problem, please feel free to contact FSCL at www.fscl.org.nz (level 4, 101 Lambton Quay, Wellington) or by phoning 0800 347 257 or emailing [email protected]